Contact

English › Contact

WhatsApp is usually the fastest way, especially from abroad: no international dialling problems, no time zone awkwardness, and it leaves a written record for both of us.

What to tell us, so we can actually help

• Where the property is — town and urbanisation.
• What is happening, in your own words. «The bill has gone up and I can hear water at night» is more useful than technical guesswork.
• Photographs. Of the fault, of the meter, of the plant room, of the model plate on the unit. They save a visit surprisingly often.
• Whether you are in Spain, and who can give us access if you are not.

Quotes

• For an installation we can quote with enough information.
• For a repair, we will not quote over the phone without seeing the installation. That figure always changes, and always upwards. We would rather come, look, and give you a fixed written price.

Emergencies — honestly

We deal with urgent jobs the same day within our working hours. We are not a 24/7 service and we will not pretend otherwise.

If you have a leak right now: close the main stopcock. With the water off, almost everything will wait until morning — and it is the difference between a repair and a flooded house.

Where we work

Benidorm, Altea, Calpe, La Nucía, Alfaz del Pi · Torrevieja and Orihuela Costa · Mar Menor, Cartagena and La Manga · Mazarrón and Águilas · Mojácar and Vera · and inland Murcia.

Business address: Camino la Vía Nueva 69, La Ñorica, 30850 Totana (Murcia), Spain.